The Office of Alumni and Parent Communities (APC), a department of the Office of University Advancement, seeks three Assistants (each for up to 12 hours/week) who will play a critical role in supporting the work of APC in continuing a robust effort to engage alums and parents in various ways, including in-person, digitally, virtually, and with hybrid programming. The students will share varied work that will include writing and editing projects, regular communication with alumni and campus partners, Advancement database work, and development of technological skills.
This position will enable students to have access to a broad alumni network for mentoring and networking.
This position works with confidential information and requires compliance with the University confidentiality agreement. All student workers who are new to APC will receive training in all aspects of their jobs.
Description of Duties
Working as a team, the three assistants will collaborate with one another by sharing and/or splitting the following tasks. Each assistant will have the opportunity–over the course of the academic year–to rotate through various projects to build a diverse set of transferable skills, with oversight, education, and guidance from the director and assistant director of Alumni and Parent Communities. Students will also have the opportunity to learn about the other functions managed within the Office of University Advancement.
- Writing and Editing Projects
- Congratulate alums on career advances and other achievements, via email and handwritten notes.
- Compile classnotes entries received from Alumni Class Secretaries as well as one-off submissions; assist with preparation of the In Memoriam section.
- Help with fact-checking alumni information to support the production of Classnotes (3 times annually: fall, winter, spring).
- Work with APC staff to support the drafting of posts for discussion boards, as well as the bi-weekly newsletters, on Drew Connect, the online alumni and student networking platform that supports alumni connections to one another and also is an important and integral part of our students’ professional and networking development. Training will be provided on Drew Connect, as needed.
- Social Media and Marketing Projects
- Support efforts to communicate the value of Drew Connect to students via social media channels and other methods. This may include connecting with various student clubs to encourage them to post about Drew Connect.
- Strategize with staff to develop a social media calendar to organize and streamline our social media efforts across the various social media channels and improve communications with the Drew community.
- Prepare Drew-branded designs in Canva for use in instagram posts.
- Communication with alums and campus partners
- Students may support the director and assistant director of APC in monitoring the department’s various email boxes (e.g., firstname.lastname@example.org and email@example.com).
- On occasion, students may communicate with other campus departments to support the programs of APC and/or the Launch Center with which APC is loosely integrated.
- Students will support the director and assistant director in responding to outreach by alums and others by phone.
- Drew Connect Work
- Support the Director and Assistant Director of Alumni and Parent Communities in reviewing connections, interactions, response rates, and other information available on the back-end of Drew Connect. The review will support the updating of a regular report about the platform and aid the APC staff in evaluating appropriate approaches to increase connections and the value of the platform.
- Advancement Database work
- Students will learn and have access to Raisers Edge NXT, a constituent relationship management platform used by the Advancement team and database of record for all alums through which the office tracks alumni engagement with the University. After receiving thorough training, students will be able to support the recording of actions, notes, event registrations, etc.
- Event work (both virtual and in-person)
- If available, students may assist with on-campus events organized by APC should any be planned during the academic year.
- Students may assist with developing content for our new digital platform called the Alumni Learning Consortium as well as organizing virtual discussion groups for our online movie and book clubs.
- Other duties as assigned.
- Ability to work both independently and collaboratively in a team structure
- Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
- Must demonstrate excellent interpersonal and customer-service skills
Provided Training and Direction
- Orientation and overview of position.
- Training on University Advancement and Alumni and Parent Communities policies and procedures.
- Training on Raiser’s Edge NXT and Drew Connect.
- Training on Microsoft Office, Google Suite, Canva, etc. (as needed).
- Other on-the-job training, as needed.
Relevant Launch Career Communities
Arts, Communications, & Languages
Business, Finance, & Entrepreneurship
Technology, Engineering, & Sustainability
Transferable Skills to be Developed
- Critical thinking/problem solving
- Creative thinking
- Communications and Marketing
- Analytical Skills
- Time management
- Digital competence
- Professionalism/work ethic
- Customer-Service & Public Relations
- Networking skills
- Engaging differences