The Audio Visual Technician primary responsibility is to support Drew Students, Staff, Faculty and outside parties for audio and visual needs. The Audio Visual Technician position will work directly with the Drew community and will be responsible for supporting a varied array of media spaces and situations. This position will be the front line for events that take place within the Drew campus and will work directly with customers. The Audio Visual Technician is part of the Instructional Technology team, located within the Library in the Media Resource Center. This position will be trained on classroom technology, help diagnose and work with staff to keep classroom technology functioning. This position will also be responsible for checking in and out equipment for staff and student rentals using our WebCheckout system.
Duties and Responsibilities:
65% Audio & Visual Application: Work directly and collaboratively with MRC staff to enhance skills and knowledge of P.A system setup and breakdown. LED monitors, projection systems and various A/V solutions.
15% Other Duties as Assigned: Including, but not limited to, keeping up with current inventory, checking equipment for functionality, checking stock of items, and alerting MRC staff of items needing to be restocked.
10% Backup support for x3001, our event/classroom support line for after hours and gaps in full time staff schedules.
10% Professional development: hands on training, online training and support.
Current Drew University undergraduate, graduate or theological student. See student employment eligibility.
Strong written, oral and visual communication skills.
Ability to think outside of the box and be willing to ask questions and gain new knowledge.
Ability to work independently and on deadline, also needed for weekend events and nightly shift coverage.
Ability to collaborate with ideas on projects
Experience with audio/visual set up is preferred.
Comfortable working with various Drew community members and staff to support the goals of Instructional Technology.
Experience evaluating and troubleshooting A/V and computer issues independently.
Willingness to learn new media solutions and explore various alternatives.
Opportunities for Skill Development on the Job:
As a member of the Instructional Technology department, you will have opportunities to develop and demonstrate workplace skills and characteristics that will contribute to your post-college and professional success. The department has identified specific Student Development Outcomes for the Audio Visual Technician position. These outcomes are listed below, with examples of how you can learn or further develop your own skill set as a member of our team.
- Acknowledges when mistakes/missed deadlines occur and knows when supervisor should be alerted
- Seeks additional assignments as time permits
- Demonstrates ability to use systems and understand job tasks
- Proficient in following office procedures and use of technical equipment and supplies
- Demonstrates good judgment on when to defer questions, complaints, and issues to supervisor
- Assist with implementing new ideas and initiatives with supervisor and co-workers that will improve work area
- Is open to alternative ways to finish tasks in a more efficient manner
- Prioritizes projects and meets deadlines
- Demonstrates excellent verbal and non-verbal communication skills
- Assess own weaknesses and strengths and uses this knowledge to better work performance
- Can separate the demands of the job and customers from personal concerns and ego
- Can handle last minute changes to tasks that need to be completed and can work under time constraints
- Is able to learn from a bad experience and knows how to prevent them from happening in the future
- Seeks instruction and constructive criticism from supervisor
Appreciation of Differences
- Willingness to learn from others who have different backgrounds
- Role models respectful behavior toward all customer, peers and supervisor and expects same behavior from others
- Is open to taking on opportunities to work outside of “comfort zone”
Tolerance of Ambiguity
- Embraces a task without assurance of success or certainty about the outcome
- Employs problem solving skills and asks supervisor to find unknown information